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We pride ourselves on providing high quality legal services and delivering the best customer care. We often receive thanks from clients who have used Freemans and we set out extracts of some of these below.

My claim process was hassle free from start to finish.

Freemans provided a very knowledgeable and professional service throughout, yet delivered this with a friendly and empathic approach which I really appreciated.

Communications and updates were delivered timeously and queries answered in easily understood terminology.

I certainly would have no hesitation in recommending this firm.

5*+ Service

Mrs F, Berwick upon Tweed

A huge thank you to Freemans and in particular Steven Perkins who has guided me through my claim in an excellent manner. From start to finish Steven has kept me informed every step of the way. Steven’s friendly way and sense of humour has made the whole process a pleasure. The experts used by Freemans in my case have all been of the highest calibre as well as friendly. I would not hesitate to recommend this company to anyone seeking legal assistance. Their service has been second to none. Must also mention the ladies who answer the phone, always polite and professional.

Mr F, Seaham

Regarding my negligence claim that Freemans Solicitors so kindly took on, I would like to thank Mr Steven Perkins for all his help and the hard work he has put in to dealing with it. All the phone calls and updates keeping me informed on the proceedings. Now it has settled I would like to say thank you very much for making it all worthwhile.

Thank you so much.

Mrs W, Gateshead

Keith – you have been throughout this transaction, a brilliant, organised and helpful conveyancer. Thank you so much.

Mr & Mrs V, Newcastle upon Tyne

I was very pleased with the service I received from Helen Thompson at Freemans Solicitors. I was always kept up to date at every stage. Helen was clear, thorough and very friendly. Many thanks for your support through a challenging time.

Mrs R, Whitley Bay

I was in need of a solicitor to pursue a case concerning my brother. Fortunately for me I was in touch with Freemans Solicitors. After initially speaking to Mr Freeman he appointed a solicitor from him company who was an expert in that field. This solicitor was fantastic in guiding me and keeping me informed right throughout the whole process. His professionalism was second to none. He explained things very clearly and in a way I could understand. I was extremely pleased with the outcome and cannot praise the solicitor appointed and Freemans Solicitors enough for what they did for me, my brother and his family.

Mr C, County Durham

After the death of my son I contacted Freemans Solicitors. They helped me win my case for negligence against my doctor’s practice. They were very friendly, respectful and helpful. They kept me well informed throughout the whole process. I would use Freemans again and would recommend them to all of my family and friends.

Mrs B, Berwick

I first contacted Freemans after the birth of my daughter. The doctor in charge had made a lot of mistakes and I was concerned that nothing seemed to have been done about it and I wanted to know if my daughter would be entitled to any compensation for the injuries that may have bene caused by a mishandled birth.

From the start the staff at Freemans were both sympathetic and helpful. I had no idea if we were entitled to legal aid and had no money of our own but Freemans told us to check our house insurance we were actually covered by that. Even though the case took years to come to a successful conclusion we did not have to pay anything out of our award.

On a personal note, dealing with our solicitor has been a pleasure. He is a thorough and caring practitioner and I always felt he was totally on our side and fighting for us. I would happily recommend Freemans to anyone looking for an advocate for their rights.

Mrs H, Alnwick

Dear Keith

We will certainly be recommending you to our family, friends and neighbours, both in Newcastle and London, our twin bases.

In particular we have appreciated your close personal attention to the conveyancing, and can say that having bought and sold many properties in 30+ years, you have provided us with the best legal service we have ever received. Your personal warmth, accessibility, and humour, enabled us to negotiate a sometimes ‘fraught’ process with the certainty that we were in very good hands. Your team was always helpful, and Karen always responded quickly and reassuringly to any issues we had. We will be coming back to you in the future.

Our sincere thanks for all your work on our behalf.

Dr C, Gosforth 

Thank you so much. I would most definitely recommend your services to anyone. I was really anxious about claiming but you made it so easy. Thank you for all your help.

Mr C, Longbenton

I needed a solicitor and I found Freemans from start to finish dealt with my claim in a very friendly and compassionate manner. Steven Perkins who acted on my behalf kept me well informed and updated every step of the way during my claim. For a reliable and professional service I would highly recommend Freemans to all of my family and friends. 

Mrs N

Property transactions can be one of the most stressful events any of us undertake. Top quality, professional and fairly priced legal support are therefore a must. Having moved house many times over the years I experienced a range of service but none better than that given by Freemans. Keith Freeman and his team were faultless throughout our recent house sale and delivered everything they said they would. I have no hesitation in recommending them wholeheartedly and wouldn’t hesitate to use them again myself.

Mr W, Newcastle

I am extremely happy with the settlement and would have no hesitation in recommending Freemans Solicitors to anyone who wanted to make a clinical negligence claim.

All of the team at Freemans, thank you for all of your updates and the kind and professional service shown to me during my case.

Mrs A

I found Freemans Solicitors to be a very professional company yet still being empathetic and very caring with our interests at heart at all times.

Thank you for a great outcome.

Mrs B

When we first contacted Freemans we were made to feel very welcome and not just another Client.

They kept us updated every step of the way, and everything was clearly explained to us.

We would use Freemans again, and would highly recommend then as a very professional and genuine Law Firm.

Mr R

Thank you for all your help, we would not hesitate to use you for any future legal matter.

Mrs H, North Tyneside

The professional and personal care that was given to Jack and his family throughout his case was greatly appreciated.

Mrs M

At a time when we were going through so much sorrow Helen Thompson was so understanding and a great comfort when representing my family.

I will always be grateful to her.

Miss H

I just want to say a huge thank you for all of your help and support during my case.

Mrs B

I was recommended to Freemans Solicitors due to their experience in Clinical Negligence Claims.

I telephoned a solicitor and made an appointment to discuss my complaint, and quite honestly this was the best telephone call I have ever made.

Mrs A

Our solicitor was very responsive, professional and helpful in all of my dealings with him but he also had a very sincere approach. He kept me informed throughout the whole process and brought in experts when necessary. The final outcome of my case was that I received full compensation, not only for the procedure carried out at the original clinic but also the costs of remedial surgery which I had undergone myself.

Mrs A

Freemans offered a first class service. Very pleasant and helpful staff. We were treated with kindness and compassion, on first name terms, dispensing with any stuffy formal approach. I was kept well informed throughout the episode. Lee was excellent and I really appreciated his efforts. Highly recommended by me to act in any capacity.

Mrs P, County Durham

When I contacted this firm of solicitors regarding my claim I was kept up to date from the beginning to the conclusion. Very friendly firm who go the extra mile. I would recommend Freemans Solicitors to anyone in my position I was very pleased with the settlement I was shocked with the sum I received. Once again thank you.

Mrs H

A very sincere thank you for all concern and assistance following the sad death of my dear sister, I miss her so much.

Mrs S

Thank you Lee for all the help, advice and support over the last 4 and half years of dealing with my dad’s case. It has been a very hard time for all of us!

Mrs M

We recently used Freemans for assistance with our medical negligence claim. They were able to provide us with regular updates of the ongoing correspondence from the other party. There was regular communication between us and our solicitor Lee. We were treated exceptionally well and made the legal procedure hassle free on our behalf. We would highly recommend this company and their services.

Mr & Mrs B, Gateshead

A huge thank you for all your kindness, care and support and all you have done for me and mam. You are true stars for winning the case. I am eternally grateful for all the hard work. Poor mam suffered so much distress and pain. She would be so thankful.

Mrs E, Newcastle

From the outset our case was handled with empathy without us feeling patronised. The attention to the medical details was most impressive and thorough. Contact with members of the team was always professional. However, it was also friendly, which made any approach stress-free. The knowledge displayed on a legal and medical level was first class and contributed to the success of our case.

Mrs G, Gateshead

Freemans is authorised and regulated by the Solicitors Regulation Authority, SRA ID number 69253

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